Want to know more about Personal Account?

Visit us at any of our 24 outlets and get to enjoy a range of financial solutions that are designed to help you effectively manage your finances and grow your wealth.

With the Faulu Visa Debit Card, you get to enjoy hassle-free transactions. The card allows you to access your funds via Visa-branded ATMs and pay for goods and services at no charge at any Visa-branded merchants such as gas stations, supermarkets, hotels, etc. Make your everyday spending simple and convenient! The Faulu Visa Debit Card benefits you with the following:

• Free-of-charge transactions when you swipe at merchants
• You get to enjoy safe and convenient transactions
• The card allows you to track and control your spending
• 24/7 access
• Cash withdrawals via VISA branded points

Did you know you can bank with us right in your neighbourhood? With our network of over 600 agents, you can conveniently access our banking services.

What you can do at a Faulu agent:

• Cash deposits to any Faulu account
• Cash withdraws from your Faulu account
• Open an account
• Utility bill payments for water, DSTV, electricity
• School fees payment

Enjoy longer hours of banking when you visit one of our agents, here's a list of agents.

Bank at the palm of your hands anytime, anywhere with the Faulu Mobile Banking. Simply dial *339# and enjoy the following benefits:

• 24/7 banking services
• Transact conveniently
• Secure transactions – you will get verifications prompts before authorizing any payments
• If you are a group customer, you get access to chap chap mobile loans

Services available on Faulu Mobile Banking:

• Account funds transfers
• Balance inquiry and mini statements
• Transfer money from your account to your M-Pesa wallet and vice versa
• Utility Bill Payment (DSTV, KPLC, GOtv, Nairobi Water, ZUKU)
• Airtime top-ups; Safaricom, Airtel & Telkom

Get your money whenever and wherever you need it. We have a variety of options to help you move your money fast and conveniently:

1. Mpesa withdrawal and deposit services
2. Super agency Float service for the Mpesa Agent
3. Western Union
4. Telegraphic Transfers; EFT, RTGS and SWIFT transfers

Our ATMs are available/accessible 24/7. The services available include:

• Cash withdrawals
• Account balance enquiry
• Request for mini statements
• Change debit card PIN
• M-Pesa withdrawals

Note: You may use your Faulu ATM card to make withdrawals at ANY Visa branded ATM.

Find out more about the transactional channels here.

View the Tariff Guide here.

You can view the terms and conditions here.