Faulu has been conducting a series of Customer Engagement forums to demystify its revamped solutions to customers through MSME forums.

The meeting attracted a good attendance of Entrepreneurs made up of Faulu customers and potential clients. The interactive sessions enabled customers to enquire about the bank's solutions tailor-made for business expansion and learn how to grow their businesses in this digital age.

The rich presentation from the invited and renowned business trainer showed the customers the importance of having a well-crafted business model to sustain a long-term business that will live through generations.

A key takeout was the importance of building a sustainable business by having well thought and structured business model, the business model describes how a business builds and sustains value to customers in the long-term

This session also helped the customers appreciate the sacrifices they make towards sustaining their business as well as the bank's strategic direction for them.

Photo caption above: Geoffrey Nyamao – Head of SME speaking to customers.